What a fun way to revisit the fine art of dining. I was especially impressed with the way you gently help people to be more polite. Your suggestions for ways to meet people and what to say, to learn more about what interests them were particularly useful for me.
Newsletters
- Fabulous service
- Baggage claim
- The Best
- New Year’s Resolution
- Christmas is the time of giving
- A Poem for Queen Elizabeth II
- Identify yourself
- Acknowledge a job well done
- Identify yourself when calling
- Ukraine
- In stillness you find your path
- Zoom Etiquette
- Speed
- Manners are learned from childhood
- Buffet Etiquette
- Espresso Bodega
- Zoom Etiquette – Part II
- Zoom Etiquette – or lack thereof
- Give people your time, your energy
- Give the customer what the customer asks for
- Presenting yourself online
- Appreciate your customer
- A Class Act
- Concert experiences in Europe vs. Canada
- Visiting Clients
- Ready for Travel
- Telling the Truth
- It’s Christmas
- Let Me See Your Face
- The Gift of Time
- Flying Etiquette
- Customer service from our end
- Take pride in your job, whatever your job is
- Those were the days…
- Let’s Celebrate Christmas
- Having lunch with your smartphone?
- Accepting others for who they are
- What is in your heart?
- Merry Christmas
- Random Acts of Kindness
- People deserve a Thank You
- The Art of Conversation
- Taking a telephone message
- What bosses don’t like to hear
- And so it is Christmas
- Etiquette on public transportation in Europe
- Back-packs on crowded streetcars
- Right handed – Left handed
- Constant Lateness
- Cell Phones