Thank you for joining us at the first annual Professional Intelligence Conference and Seminars at the University of Toronto on January 22, 2010. In chatting with attendees it is clear that you were a crowd favorite. I am sure you are aware how hard it can be to get a group of 20-somethings students excited about manners, so I applaud your talent in capturing their attention. As this year’s session was so popular, we would like to ask you to consider presenting again next year.
Newsletters
- Christmas and Chanukah
- Treat with politeness
- 2024 Traveling abroad
- Etiquette, protocol and ethics
- Elderspeak
- Thank you
- Christmas is for family
- Apologizing
- Fabulous service
- Baggage claim
- The Best
- New Year’s Resolution
- Christmas is the time of giving
- A Poem for Queen Elizabeth II
- Identify yourself
- Acknowledge a job well done
- Identify yourself when calling
- Ukraine
- In stillness you find your path
- Zoom Etiquette
- Speed
- Manners are learned from childhood
- Buffet Etiquette
- Espresso Bodega
- Zoom Etiquette – Part II
- Zoom Etiquette – or lack thereof
- Give people your time, your energy
- Give the customer what the customer asks for
- Presenting yourself online
- Appreciate your customer
- A Class Act
- Concert experiences in Europe vs. Canada
- Visiting Clients
- Ready for Travel
- Telling the Truth
- It’s Christmas
- Let Me See Your Face
- The Gift of Time
- Flying Etiquette
- Customer service from our end
- Take pride in your job, whatever your job is
- Those were the days…
- Let’s Celebrate Christmas
- Having lunch with your smartphone?
- Accepting others for who they are
- What is in your heart?
- Merry Christmas
- Random Acts of Kindness
- People deserve a Thank You
- The Art of Conversation