I just wanted to thank you again for your wonderful presentation. It was enlightening, entertaining and of added value to the Careers curriculum. You are full of energy and knowledge that is difficult to come by. It is unfortunate that social formalities and graces are not taught in schools. I had the opportunity to speak to some students after the fact, and they reiterated to me how much they learned. I also learned new things as well and will now be more conscientious about my activities.
Newsletters
- Christmas and Chanukah
- Treat with politeness
- 2024 Traveling abroad
- Etiquette, protocol and ethics
- Elderspeak
- Thank you
- Christmas is for family
- Apologizing
- Fabulous service
- Baggage claim
- The Best
- New Year’s Resolution
- Christmas is the time of giving
- A Poem for Queen Elizabeth II
- Identify yourself
- Acknowledge a job well done
- Identify yourself when calling
- Ukraine
- In stillness you find your path
- Zoom Etiquette
- Speed
- Manners are learned from childhood
- Buffet Etiquette
- Espresso Bodega
- Zoom Etiquette – Part II
- Zoom Etiquette – or lack thereof
- Give people your time, your energy
- Give the customer what the customer asks for
- Presenting yourself online
- Appreciate your customer
- A Class Act
- Concert experiences in Europe vs. Canada
- Visiting Clients
- Ready for Travel
- Telling the Truth
- It’s Christmas
- Let Me See Your Face
- The Gift of Time
- Flying Etiquette
- Customer service from our end
- Take pride in your job, whatever your job is
- Those were the days…
- Let’s Celebrate Christmas
- Having lunch with your smartphone?
- Accepting others for who they are
- What is in your heart?
- Merry Christmas
- Random Acts of Kindness
- People deserve a Thank You
- The Art of Conversation