With much gratitude for allowing me to step outside of my world for a day and enter your world with fineness and sophistication at its very best!
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Testimonials
Gail Courneyea RN, CFRN
I had the pleasure of attending one of your International Business Etiquette seminars many years ago – still it has been one of the best workshops I have attended. Thus, I would like to send one of my employees to your next seminar.
Newsletters
- Fabulous service
- Baggage claim
- The Best
- New Year’s Resolution
- Christmas is the time of giving
- A Poem for Queen Elizabeth II
- Identify yourself
- Acknowledge a job well done
- Identify yourself when calling
- Ukraine
- In stillness you find your path
- Zoom Etiquette
- Speed
- Manners are learned from childhood
- Buffet Etiquette
- Espresso Bodega
- Zoom Etiquette – Part II
- Zoom Etiquette – or lack thereof
- Give people your time, your energy
- Give the customer what the customer asks for
- Presenting yourself online
- Appreciate your customer
- A Class Act
- Concert experiences in Europe vs. Canada
- Visiting Clients
- Ready for Travel
- Telling the Truth
- It’s Christmas
- Let Me See Your Face
- The Gift of Time
- Flying Etiquette
- Customer service from our end
- Take pride in your job, whatever your job is
- Those were the days…
- Let’s Celebrate Christmas
- Having lunch with your smartphone?
- Accepting others for who they are
- What is in your heart?
- Merry Christmas
- Random Acts of Kindness
- People deserve a Thank You
- The Art of Conversation
- Taking a telephone message
- What bosses don’t like to hear
- And so it is Christmas
- Etiquette on public transportation in Europe
- Back-packs on crowded streetcars
- Right handed – Left handed
- Constant Lateness
- Cell Phones