Seminars » Meals & Manners

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Are your employees projecting a positive image when they take valuable clients or prospective clients out to dine?

For thousands of years, important business deals have been struck over a fine meal. Food and drink bring people together in ways that few other things can. At the same time, a meal gone wrong can sour a deal very quickly. That is why it is so important to know how to navigate a business luncheon or dinner with grace and poise.

In this personalized three-hour program for private corporate groups, Business of Manners tutors your salespeople, account managers and other client-focused representatives in the finer points of dining etiquette as they enjoy a delicious three-course luncheon or dinner with wine.

The lessons are interspersed throughout the courses, giving participants a chance to put their learning into practice immediately and to ask questions as they arise from real-life situations.

In addition to North American etiquette, attention is paid to various other cultures around the globe so that participants can feel confident entertaining clients from a variety of backgrounds.

An etiquette quiz with 30 multiple choice questions is assigned to each participant before the event. The quiz is then marked and handed back during the meal, when the answers are reviewed and discussed in light of the new learning.

Locations

In Toronto, Business of Manners can host this program at the Ontario Club or the Rosewater Supper Club, both in the heart of the financial district, or at a winery in the Niagara region. Alternatively, you may select a dining establishment of your choice.

Meals & Manners can also be brought to any location within North America. In these cases, Business of Manners can provide personal guidance on selecting an appropriate venue.

What Participants Are Saying

You are a consummate professional and I just LOVED your presentation! It's obvious you have honed your presentation skills over years to make your presentation OUTSTANDING.
- Dorothy Pilarski
Communicate Creative Services

What a fun way to revisit the fine art of dining. I was especially impressed with the way you gently help people to be more polite. Your suggestions for ways to meet people and what to say, to learn more about what interests them were particularly useful for me.
- Kat Downey
The Markham Lunch Group, www.themarketeers.ca

Your warmth and enthusiasm put me right at ease, while your thorough knowledge of the subject kept me interested in all you presented. I think I have really mastered the art of having the last mouthful last long enough for my guests to finish their meal…Many thanks.
- Edie

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