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Put your best foot forward, every time.

Welcome to the oldest etiquette consultancy in Toronto, where all the seminars are custom designed for you.? Whether it is business protocol, international etiquette, elegant appearance, formal dining or the social graces I will help you and your staff shine in any situation.

From our Newsletter

How do you wish to be contacted?:

During my great-grandparents’ time you approached someone by knocking on their door. The telephone had not been invented yet. Now we can use snail mail, call the office line, the landline, or the cell phone. We can send e-mail, a text message or use the Blackberry, blueberry, raspberry. At a networking session in Oakville many [...]

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Testimonies

I was at the 2012 National Conference for my real estate company last week in Vancouver, and at a cocktail party, I was getting chilly. I leaned back, as I was trying to get my arms into a cardigan, while my lose blouse fluted out from my tummy, and the gentleman standing in the ?chat circle? with me said: ?So, how far along are you?? I just smiled and told him, ?No problem, baggy blouse ? easy mistake to make.?

Linda Murphy
Royal LePage

I just wanted to sincerely express to you how greatly I enjoyed your very informative and interactive info-session on Business Etiquette at the CMA – Carleton University Event. Thank you for your wonderful presentation.

Thanh Nguyen, CMA
Team Leader - Recruitment Team
Audit Division, Compliance Programs Branch Canada Revenueu Agency, Ottawa

I wanted to mention again how much I enjoyed your talk at Women in Food Industry last week and your newsletter which I am receiving now for the first time. I think it is important to understand each other?s behaviour, especially in our very multicultural country. I really appreciate knowing about not exposing the soles of my feet for example. I am currently working on a project with people from all around the world, and it is helpful to remember that there is always a reason when someone behaves with different manners.

My husband is Irish, and when we go to visit his family in Ireland, I notice his brother and sister have extraordinary table manners, both without any airs. I?m always surprised at banquets how many people don?t know which plate or glass is theirs, so there is great need of your service.

Janice Brown, CSP
Ace Technical Sales Person

On behalf of DECA here at the University of Toronto Scarborough, I would like to thank you for your wonderful presentation yesterday. Student feedback was very positive; they learned a lot from your highly engaging and entertaining session and said it was one of the best etiquette sessions they have ever attended.

Samantha Chiu
DECA University of Toronto Scarborough

Your knowledge on etiquette and manners are always so insightful and entertaining.
- Kim Wiebe, CMA

Kim Wiebe

Very good feedback from the Wednesday night group. They had lots of stories to tell and lots to laugh about. They said you were a hoot (to quote one person). Thank you Adeodata for helping all our Sysco managers.

Andrew Miller
Director of Training
Sysco Canada

Thank you for spending time with our CART SM I class last week. It was a memorable and enlightening evening that renewed my consciousness of the importance of manners and social grace. I learned some very worthwhile principles and tips that will serve me well in the future.

Adam Walker
District Sales Manager
Sysco Calgary

I found your session for the IEP very crisp and applicable.”

Kashmirra Dave
Human Resources Professional

We found your talk as illuminating as it was entertaining; and, as the evening’s emcee, it was a distinct honour introducing you.

Attila Lendvai
Strategic Communications Consultant

You had the entire audience in the palm of your hand.

Your keynote presentation at the Internationally Educated Professionals Conference was highly informative, impactful, entertaining and very useful. Throughout your keynote presentation, the entire audience was very attentive and engaged, and I am certain that your many suggestions, observations and tips will be put into practice from then on and will prove to be very beneficial in their future career endeavours.

Georges Brotman
President
TTI Transculture Training International Consulting

I loved your talk yesterday and?as always have come away with excellent advice. You are a very entertaining speaker and several participants commented to me directly on how much they enjoyed hearing your tips and stories. Thank you very much for participating in our symposium again. Most definitely we’ll see you next year if not sooner.

Patty deLaat
Project Coordinator
Professional Women's Symposium

The students were buzzing the next morning and the event was the talk of the campus. Thank you so much. You were fantastic. I’m really looking forward to the next time.

Garfield Cummings
Marketing Information Officer, Eastern Ontario
CMA Ontario, Ottawa

I would just like to take a moment this morning to Thank you for your presentation to Mission Services on Friday. It was a lovely highlight to the end of the work week. I came away from the seminar feeling great.

Catherine Winterburn
Administrator
Mission Services of Hamilton Inc.

You are a consummate professional and I just LOVED your presentation! It’s obvious you have honed your presentation skills over years to make your presentation OUTSTANDING.

Dorothy Pilarski

I had the pleasure of attending one of your International Business Etiquette seminars many years ago – still it has been one of the best workshops I have attended. Thus, I would like to send one of my employees to your next seminar.

Gail Courneyea RN, CFRN
President & CEO
Angels of Flight Canada Inc.

Oh, these are fantastic … and so accurate! I even had someone ask me when I was due when I hadn’t gained weight … I was 19 but happened to be wearing a very cute dress that had a yoke at the shoulders but no waist .. just a straight, slightly full fit. I laughed it off but the man was mortified. I have a feeling he never did it again!

Jodi Blackwood
Business Etiquette & Customer Service Specialist

Adeodata’s knowledge and training are the best I have ever encountered… Thank you, it should be mandatory for everyone to take her courses… Always Grateful…

Rhonda Abony

Rhonda Abony

I loved your talk on manners, customs and protocol for dining internationally. Your delivery was charming and funny, and you handled the audience with great skill. I particularly loved how you dealt with the whisperers in the crowd, a pet peeve of mine. How ironic and apropos of a talk on manners.

Stephanie Ortenzi
President
Pistachio: Writing about the business of food

I found your presentation really helpful. I will go forward with my shoulders back, confident and let my wonderfulness shine. :)
- Patricia Russo, CMA

Patricia Russo

Thanks very much Adeodata. Last night was brilliant! I learned a lot. It’s hard to believe the little things you take for granted. I am certainly glad I attended.

Paloma Clarke
Kraft Canada

Thank you so much Adeodata for coming and speaking to our group. Everyone raved about you and thoroughly enjoyed the session!

Jennifer Smith
Swansea MumVet

On behalf of both the Undergraduate Commerce Society and the Department of Management here at the University of Toronto Mississauga, I would like to thank you for your wonderful presentation to the Commerce student body earlier today.
Student feedback was very positive; many of them learned a lot from your highly engaging and interactive session on social graces, dining etiquette, and personal presentation. I hope to see you on campus again in the near future.

Ophelia Chang
Director Professional Development
Undergraduate Commerce Society University of Toronto at Mississauga

It was a pleasure to have you as our expert for our Meals & Manners event. Everyone had a terrific evening. The feedback I’ve been hearing has been overwhelmingly positive. Hope we can do it again in the future.

Kim Allison
Sales Communications Manager
Kraft Canada

From the moment I walked through the door you opened that would forevermore enhance my confidence and polish future engagements, your smile warmed the brisk Saturday morning we first met. For what I would later leave with, I am at a loss for words. Your humble but constructive approach was in itself extraordinary while the material covered was practical and applicable.

I agree with Lynn the whole seminar was well executed and far from boring. An invaluable experience to be treasured, I can assure you and I look forward to staying in touch.

Warm and esteemed regards,

Angela G-F

Angela G-F

I have to say it again that it was a great time studying etiquette with you! I learned a lot about social etiquette, especially those details that I’d never paid attention to before. I’m sure the things we learned today will be very useful for me in future. Plus we laughed a lot today, which made it fun to be there.

Also, thanks a lot for offering us lunch and the lovely afternoon tea. It makes me feel like I’m having afternoon tea with friends while I’m being trained. Such a good way to learn! I’ve already told some of my friends about the course days ago, will definitely let you know if any of them wants to take it.

Lastly, thank you for everything today.

Lynn Yuan

Lynn Yuan

Thank you very much for the course today, it was informative and enjoyable! Truly was a pleasure.

Jenn Lively
Energy Savings Group

With much gratitude for allowing me to step outside of my world for a day and enter your world with fineness and sophistication at its very best!

Catherine DeAngelis
Out of Pocket Emotions

Thank you for joining us at the first annual Professional Intelligence Conference and Seminars at the University of Toronto on January 22, 2010. In chatting with attendees it is clear that you were a crowd favorite. I am sure you are aware how hard it can be to get a group of 20-somethings students excited about manners, so I applaud your talent in capturing their attention. As this year’s session was so popular, we would like to ask you to consider presenting again next year.

Melinda Gordon-Edmonds
VP of Corporate Relations
PICS 2010

Your warmth and enthusiasm put me right at ease, while your thorough knowledge of the subject kept me interested in all you presented. I think I have really mastered the art of having the last mouthful last long enough for my guests to finish their meal?Many thanks.

Edie

Our sincere thanks to you for offering the excellent session on the Etiquette of Networking and The Business Lunch to us yesterday. Your professionalism and joyful personality has impressed everyone. Our group really enjoyed the session. The feedback is quite positive. Most of them gave you 5 out of 5, and only a few 4s. I think you should be proud of the result. Thank you again for presenting.

Sophie Duan
Chief Operating Officer
English and Culture Club of Chinese Professionals (ECCCP)

Thank You for having such a fun and educative session last week. It was a very pleasant experience and I will definitely recommend it to people I know.

Lydia Aiyere
B.Comm, 2nd Year
Carleton University, Ottawa

I enjoyed your wonderful presentation at last Friday’s conference. I will get back to you soon to invite you as a guest speaker at one of our workshops.

Mazeena Rafi
Mentoring Coach
ACCES Brampton

I would like to thank you once again for the opportunity to take part in your course; I believe it will benefit me for the remainder of my life.

Dmitri Dobrov

Dmitri Dobrov

It was a great pleasure having you coming to our school and teaching us business dinner etiquette. I must admit that I have learned quiet a lot of stuff that I have no clue about before. For instance, I learned that when clinking the wine glass, we should look at the other in the eyes. And the lady’s glass should be slightly higher than the gentlemen’s; or in the case of both people are the same gender, the older one’s glass should be higher. I really enjoyed dining with you and the rest of the people tonight. You were very funny but at the same time, taught us the dinner etiquettes that will definitely benefit us greatly in the future. Thank you very much for teaching us.

Ruimei Xu
Bachelor of Commerce, second year
Carleton University, Ottawa

As usual, a great Newsletter, Adeodata! It made me smile.
A guy I worked with asked about a due date only to find out that there wasn’t one :-(
My rule is that unless someone tells me I’m not going to ask.
Not good manners…. good self defence.

Clive Lewis
Printmaker

It was pleasure learning about proper etiquette. I used some of those “forgetting names” techniques and they worked like a charm!
- Chris Kaveh

Chris Kaveh

Just wanted to thank you for a really enjoyable evening at Women in Food Industry Management last Thursday. Your sense of humour made your talk just fly by … didn’t want it to end.

Gina Ciotoli
Senior Food Product Manager

We should do this again. What an afternoon. We all had so much fun and learned so much. Many thanks.

Sharon

I wanted to thank you for spending time with us on Wednesday evening’s Meals & Manners seminar at Hockley Valley! I thoroughly enjoyed the evening and I really learned a lot. I look forward to receiving your email updates!

Suzanne Berryman, P.Dt.
Director of HealthCare
Sysco Canada

Thank you for sharing your evening with us on Tuesday. The advice you gave me was both informative and fun.

Andrew Wentzell, MBA, CMA
Controller
Sysco Halifax, St. John's

What a fun way to revisit the fine art of dining. I was especially impressed with the way you gently help people to be more polite. Your suggestions for ways to meet people and what to say, to learn more about what interests them were particularly useful for me.

Kat Downey
The Markham Lunch Group

I was at yesterday’s UPA Development Day’s Conference and I totally loved your presentation. It was a pleasure meeting you.”

Sonia Martin
Human Resources Service
University of Ottawa

Your wonderful presentation yesterday at Vesuvio’s was interesting, informative and fun! Thank you so much.

Sheila Hardie

With much gratitude for allowing me to step outside of my world for a day and enter your world with fineness and sophistication at its very best!!!!

Catherine DeAngelis
Out of Pocket Emotions

Catherine DeAngelis
Out of Pocket Emotions

Words cannot express how wonderful it has been working with you today. The wisdom you have shared with the Rotman Commerce Students will be with them throughout their careers. We look forward to working with you in the years to come.

Liza Baoukian, Undergraduate Class of 2010
University of Toronto, Rotman Commerce and Finance

Thank you for coming to M-Bridge again for a wonderful presentation. The training impacts immigrants for their life and career in this country. So my appreciation to you is more than I can express in this language.

Sophie Duan
Executive Director
M-Bridge Culture Integration Society for Professionals

We at Sereca Larden Muniak Toronto office thank you very much for the informative and entertaining presentations at our “cooking school” event at Cirillo’s last Saturday. I have received much positive feedback from those in attendance and comments of regret from those who did not attend. Obviously news travels fast in a small office. It was a fun evening and your input contributed to the positive outcome.

Leszek M. Muniak
Principal

I am one of the members of ECCCP group who attended your presentation last week. Thank you very much for your time spent with our group. Your vivid presentation was very helpful for us to understand etiquette in business networking therefore it is helpful for our career and daily life in Canada. I would like to have your newsletters in future.”

Pauline Li

I was fascinated with the approach to Business Manners that you have described at the Mbridge session, and I felt you are one of the most graceful people in the field that I could possibly think of. And I want to mention your aesthetic smile to complement your profession. Adeodata, I would love to receive your newsletter and possibly another session in the near future.

Shameem Sultana
Banking Professional
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